I was an XS4All customer, now KPN. I am paying 55 euros per month for internet only at 100Mb/s. This is advertised now at 42,50. The 1Gb/s is advertised at only 52,50. Why am I being overcharged as an existing customer?
Beantwoord
My subscription has higher payment then the new offering
Beste antwoord door Vulpen
Hi Denis,
Recently KPN launched the new Internet/KPN TV+ proposition so thats the subscriptions that you see on the website. I think your current subscription is still the previous Hussel proposition.
In the new Proposition the internet part is a bit cheaper where the tv part is a bit more expensive.
If your contract end date is passed your able to change you current contract to the new propositing (minimal a year contract, and after that montly extended).
you can call the free customer service on 0800 0402 to help you transition (if you want too).
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+9Hi Denis,
Recently KPN launched the new Internet/KPN TV+ proposition so thats the subscriptions that you see on the website. I think your current subscription is still the previous Hussel proposition.
In the new Proposition the internet part is a bit cheaper where the tv part is a bit more expensive.
If your contract end date is passed your able to change you current contract to the new propositing (minimal a year contract, and after that montly extended).
you can call the free customer service on 0800 0402 to help you transition (if you want too).
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