Hey,
I opened my phone subscription earlier this month but I have not received any information regarding how can I pay for my first invoice and neither it has been collected from my bank account automatically. In MijnKPN it shows that there are no outstanding invoices. How can I know when the invoice needs to be paid? I cannot find that information from any of the emails I have received.
Thank you for your help.
Hi
If your subscription started earlier this month, I expect your first invoice in december. On it there will be two periods charged, the starting period and the first regular month in advance. There can be some one-off costs like activationcost and the running costs for calls etc. from the first period.
For example: My subscription started on the 23rd of May and my first invoice was dated 21st of June
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