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Payment higher than what I was informed

  • nov. 4, 2022 12:37 p.m. UTC
  • 4 reacties
  • 125 keer bekeken
Deelnemer

Dear,
When I made my contract, I received a contract saying the payment will be 35 euro + a one-off payment of 25 euro.

Today, I received my invoice for 36.13 euro + 25 euro, with no explanation of why I have to pay 1.13 euro.

Can you please explain why does this happen? What am I missing?

Best Regards,
Ashkan

Beste antwoord door Anonymous

Hello @Ashkan 

 

Look on the second page of the invoice, most likely there are multiple periods on the first invoice because the invoice period doesn’t necessarily start on the day your contract started.

Seeing the amount you pay extra it's probably just 1 or 2 days extra.

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    4 reacties

    Deelnemer
    • Ashkan
    • Auteur
    • Deelnemer
    • nov. 4, 2022 12:38 p.m. UTC

    Dear,
    When I made my contract, I received a contract saying the payment will be 35 euro + a one-off payment of 25 euro.

    Today, I received my invoice for 36.13 euro + 25 euro, with no explanation of why I have to pay 1.13 euro.

    Can you please explain why does this happen? What am I missing?

    Best Regards,
    Ashkan

    I mean, the “1.13” extra : )

    • Anonymous
    • Antwoord
    • nov. 4, 2022 3:15 p.m. UTC

    Hello @Ashkan 

     

    Look on the second page of the invoice, most likely there are multiple periods on the first invoice because the invoice period doesn’t necessarily start on the day your contract started.

    Seeing the amount you pay extra it's probably just 1 or 2 days extra.

      RBxx
      Superuser
      Forum|alt.badge.img+23
      • RBxx
      • Superuser
      • nov. 4, 2022 3:22 p.m. UTC

      (….)
      Seeing the amount you pay extra it's probably just 1 or 2 days extra.

      €35,00  /  31 days = €1,13  so it's exactly 1 day

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        Deelnemer
        • Ashkan
        • Auteur
        • Deelnemer
        • nov. 4, 2022 3:31 p.m. UTC

        Good point. Thanks : )

        It’s actually for 2nd of November as an extra day.

        So, 35 euros for 30 days (3rd of November till 2nd of December, including 2nd of December).

        And 1.13 euro for 2nd of November, the day that I didn’t have internet but only have tv. But still, I’m charged for the internet in addition to extra data bundle that I had to buy for working from home :D

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