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Smart TV never delivered

  • July 25, 2022
  • 2 reacties
  • 28 keer bekeken
A
Nieuwkomer

Hi all,

 

After I contracted my Wifi and TV subscription, I was meant to receive a Philips Smart TV twv 44. I got the message from PostNL in which they failed to delivered the package at my address, and in less than 2 days the package status changed to unailable. Regardless of that, I did not get notify at any point that they tried to deliver the package. Now I can’t pick it up so I would like KPN to clarify where’s my package.

 

Thanks in advance,

 

Axel

Beste antwoord door Denise van KPN

Hello @Axelbm2304, thank you for choosing KPN! 💚

I'd advise you to contact our partner Sidekix. You can reach them at 088 6237 006 on Monday through Friday between 8 am and 9 pm, and on Saturdays between 10 am and 4 pm.

 

For more information, see:

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2 reacties

A
Nieuwkomer
  • Axelbm2304
  • Auteur
  • Nieuwkomer
  • July 25, 2022

Just in case it’s needed, my purchase number is ***.

 

Admin: ordernummer verwijderd ivm privacy

Denise van KPN
Moderator
Forum|alt.badge.img+20

Hello @Axelbm2304, thank you for choosing KPN! 💚

I'd advise you to contact our partner Sidekix. You can reach them at 088 6237 006 on Monday through Friday between 8 am and 9 pm, and on Saturdays between 10 am and 4 pm.

 

For more information, see:

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