Good afternoon,

I have the same problem as the previous person. I had an appointment today with the serviceman or technician, from 12.00 to 14.00, (I have my schedule too, common, you must be attentive to your customers), if you can't come just call and postpone the appointment, otherwise it seems that you do not respect our time…

in the message from Jörg Kramer - Directeur Klantenservice, it was written that the technician will call me before the meeting but I am still waiting for him at home…

hope to hear from you in short!