Hi,
I cancelled my KPN internet only subscription over a month ago. I cancelled it within the first week of receiving the internet as it wasn’t working properly and I had no internet in my first couple of days at all. I was explained on the phone that I will be billed for the first month even though I only used the internet for half a day because it wasnt working afterwards. I sent back the modem as well as the free TV that came with it right after. My subscription was going to end on 7th Aug, yet I got an invoice for Aug - September as well.
I am away on holiday and can’t call KPN from abroad. Please stop my contract immediately and refund me for the money you overcharged me for. I shouldn’t be paying €112 for a couple of days. I would appreciate it if you would solve this ASAP. Thanks