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Blinking Internet light on black modem

  • August 22, 2022
  • 1 reactie
  • 32 keer bekeken
S
Nieuwkomer

Hi, I have been trying to reach KPN customer care since last 2 hours but no response.  I continuously have blinking internet light on the modem. Neither my TV works nor internet. Can some KPN staff help me please. It’s impacting my office work.

Beste antwoord door Alexandra van KPN

Hi and welcome to our forum @sumit33.

I'm sorry to hear that your connection doesn't work. Usually our customer service is the fastest way to get help, but I understand you cannot reach them. Can you tell more about the situation? Which modem do you have and which lights are on? Did you already try to reset the modem? Can you also add as much information as possible to your forum profile? Especially your postal code and housenumber. We are here until 22 o’clock, but then we can check your connection for you in the morning.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    1 reactie

    Alexandra van KPN
    Moderator
    Forum|alt.badge.img+22

    Hi and welcome to our forum @sumit33.

    I'm sorry to hear that your connection doesn't work. Usually our customer service is the fastest way to get help, but I understand you cannot reach them. Can you tell more about the situation? Which modem do you have and which lights are on? Did you already try to reset the modem? Can you also add as much information as possible to your forum profile? Especially your postal code and housenumber. We are here until 22 o’clock, but then we can check your connection for you in the morning.

    Life begins after coffee ฅ^•ﻌ•^ฅ

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