Hi,
I moved to a new house and subscribed to ziggo for while. I tried it for 13 days and didn't like the performance so, I canceled it in the trial period of 15 days; not to pay additional fees.
I subscribed KPN fiber, however, I have been waiting for a few days and now realized that I need to wait till 25 October !!!
Guys, I don't have Internet and TV at home, we’re a family and we do have a lot to do via the internet!!
I called the call center and told them that I have an orange fiber modem in the house, so just send me the modem and tv box so that I can install it and don't wait for the mechanician. They said “no, our system does not let you do so”!!!
This is a really inconvenient situation for me, I started to feel regret of canceling Ziggo!!!
Is there any suggestion for me, to make it faster or should I switch back to Ziggo?
Thanks.