Hi KPN,
I received the Internet Packet on 2 Dec and subsequently booked for Technical assistance for installation after trying to connect myself and finding no ISRA connector at my place.
I was provided with the installation date for today 9th Dec even though my subscription started on 7th Dec. I was disconnected by my previous Service provider on 7th Dec based on the email from KPN.
Today when I am supposed to be having the technical assistant available for installation, I receive a call saying the installer is not available and I need to call for another appointment to be made. This is ridiculous as I do not have Internet connection for past 3 days now.
Can you please help as I cannot wait any longer or should I cancel the subscription..?..
Admin: afgesplitst