Check this site: https://xs4all-fpi-info.fourstack.nl

Can you post a screenshot whitout address information? 

Hi Nick, thanks for your response. Here is the screenshot. Guess this means that there is indeed connection into my apartment but just hidden somewhere? 

In this scenario if I go for the KPN internet would the installation of DSL connection be free?

This is what it can be:

This is what it can be:

 

Hi,

I already tried but as I mentioned before. I cannot find it anywhere in my place. Any idea?

Probably (illegal) removed during a rebuild (former residents?).

In your situation a mechanic is neccessary to find the cable and fit a new IS/RA. They will come when you order a subscription. You’ll have to ask for a mechanic then.

Whitout subscription or order a mechanic cannot come.

Hello @slow_walker welcome to our forum! I hope this has answered your question.
To add to this, if you use the “overstapservice” where we cancel your old subscription we'll wait with cancelling until everything works. In the unlikely scenario where the mechanic can't find the connection or there's some other major delay you'll still be able to use your current subscription!

We havent heard from you for a couple of days so I'm assuming this has answered your questions. If I got that wrong or you have any other questions you know where to find me!