Welcome @ilaria maganza. I see you filled out your profile. I see that the bankaccount is changed to the correct one. If you have anymore questions do'nt be affraid to ask them. 

Hi Jeroen,

i just noticed that the latest facture is not on the correct iban. It has to be on the one on my profile. Can you check?

thanks,

ilaria

I cannot explain what went wrong. Our system has now the correct bankaccount. The next coming invoices will be payed from that bankaccount. If the payment from the latest invoice fails, you will be asked to pay it manually.

Hi Jeroen,

thanks for your answer. if I’m asked to pay it manually will I receive a notification on the app?

thanks,

ilaria

Yes, you will. 

Hi Jeroen,

thanks for your answer.

could you also make sure the email address for the factuur is correct? I saw an old one and it should be ilaria.maganza1997@gmail.com

 Next month I’m receveing the final bill so I want to make sure it gets to my email :)

thanks,

ilaria

All the records like bankaccount and e-mail are now correct in our administration.