Skip to main content
Beantwoord

Change delivery address for installation package

  • March 27, 2021
  • 5 reacties
  • 125 keer bekeken
G
Nieuwkomer

Hello,

I have the same issue, and I could not find where to put in my current address. Let me know what I need to do.

Thank you,

G

 

Admin: created own topic for your question

Beste antwoord door Erik van KPN

Thank you, @G.rats. Unfortunately, the package has already been prepared. Which means that I cannot change the address at this point. You can track the package throught the order status tool. If no one's home to receive the package, the PostNL delivery person will try again the next day, If that doesn't work either, it will be delivered at a nearby package point where you have a week to collect it yourself.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    5 reacties

    Erik van KPN
    Moderator
    Forum|alt.badge.img+33
    • Erik van KPN
    • Moderator
    • March 29, 2021

    Hi @G.rats, welcome! Have you managed to get the address changed? If not, and if the package hasn't been sent yet, click here to open your forum profile, and fill that in. Enter the address on which the order has been placed in the fields for ‘postcode’ (postal code) and ‘huisnummer’ (house number). Enter the desired delivery address in the field ‘persoonlijke opmerking’. Reply here when you've done so and I'll get this sorted for you.

    "That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko
    G
    G
    Nieuwkomer
    • G.rats
    • Auteur
    • Nieuwkomer
    • March 29, 2021

    Hello, I have made the changes. Thank you.

    Erik van KPN
    Moderator
    Forum|alt.badge.img+33
    • Erik van KPN
    • Moderator
    • Antwoord
    • March 30, 2021

    Thank you, @G.rats. Unfortunately, the package has already been prepared. Which means that I cannot change the address at this point. You can track the package throught the order status tool. If no one's home to receive the package, the PostNL delivery person will try again the next day, If that doesn't work either, it will be delivered at a nearby package point where you have a week to collect it yourself.

    "That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko
    B
    Deelnemer
    • bbotes
    • Deelnemer
    • June 27, 2022

    Good Day

    I got an email stating that my package will be delivered but I’ll only be at the delivery address from Friday, would it be possible to change my delivery address, if so how do I change it don’t see any steps online to indicate how to do this?

    Erik van KPN
    Moderator
    Forum|alt.badge.img+33

    If you have already gotten a notice of delivery, we can no longer change the address, @bbotes. In that case, the answer I gave to the topic starter is also applicable to you:

     

    You can track the package throught the order status tool. If no one's home to receive the package, the PostNL delivery person will try again the next day, If that doesn't work either, it will be delivered at a nearby package point where you have a week to collect it yourself.

     

    "That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko

    De Kennisbank

    Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

    ...

    Community voorwaardenAccessibility statement