Since the 10th of September I don’t have internet connection anymore; because  somebody from kpn technical department went on the Appartament downstairs to make a Wi-Fi connection, and by drilling their wall he broke my cable.

since then nobody was able to help me out to solve te problem, and yet week after week I found my self struggling with:

-racist person from customer service (Peter,

wich I wish to him all the bad thinks in this planet) ,

-people from customer service lying to mE,

-people that were supposed to call me back and they never did iT

-person from td ringing my bell without appointment

V-person from td coming without knowing what they are supposed to do 

-nobody knows who is taking care about my situation,

there are a lot more, but I really would like to talk with a manager , cause I’m really tired about it.

I spoke already with my lawyer, and jif the problem is not getting fix as soon as possible he will go on with the rest.

im really waiting a phone call from a manager. 
thanks 

Roberto .B

Admin: Editted title to make topic easier to find