Dear KPN,
I am writing in name of my daughter who is studying in Holland. Due to oversight of her part, she missed the payment deadline by a couple of days , this due to the fact that all her email communication is in Dutch.
Anyway now it seems to be impossible to get a re-connection
The Toll Free number is not working , after being on hold for 10 minutes the line is automatically cut. She went to the nearest KPN shop in Rotterdam but was told that they cannot help …...and that she should call the number.
So 10 days later here we are , hoping to get some answers on how we can re-establish her line
Sincerely hope that the moderator can assist
Kind regards
Concerned Father
Admin: titel aangepast i.v.m. vindbaarheid