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Do I have the right plug to attach a KPN modem?

  • September 13, 2022
  • 3 reacties
  • 147 keer bekeken
F
Nieuwkomer

Hello, I very recently purchased KPN home internet service and KPN mobile service as a package, and went home and am now wondering if my apartment even has the right plug to attach a KPN modem. All the cables look like they are coaxial cables, not the KPN plugs I found on the KPN website. I used to have Ziggo, and am starting to doubt if the previous tenants of the apartment got anything different than Ziggo.

 

Please see the attached photos and let me know if I have the right plug. If not, what happens to my home internet service for KPN? Also, what about the KPN mobile service? I bought them as a packaged deal since they are cheaper together.

 

 

Beste antwoord door Ernst-Jan

If you could order KPN internet on your address, the KPN administration shows that there is a telephone ISRA or fiber NTU somewhere. 
In that case you need to phone 0800 0402 and ask for a technician to visit your hone and find it.

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3 reacties

Ik_Combineer
KPN medewerker
Forum|alt.badge.img+15
  • Ik_Combineer
  • KPN Monteur
  • September 13, 2022

All your photos are from ziggo. You should look for an ISRA point. Similar to the photo below.

 

KPN Monteur Regio Europoort - Koper, Glas, PSTN, Installatie, Storingen, Bis los van Has, AS+, (oud-)XS4ALL & KPN EEN MKB. -Geen medewerker van dit Forum - Reageert standaard niet op privé berichten-
F
Nieuwkomer

Thank you, I looked for all of those, but did not find any. Can they be installed or am I out of luck?

E
Wijsgeer
Forum|alt.badge.img+7
  • Ernst-Jan
  • Wijsgeer
  • Antwoord
  • September 13, 2022

If you could order KPN internet on your address, the KPN administration shows that there is a telephone ISRA or fiber NTU somewhere. 
In that case you need to phone 0800 0402 and ask for a technician to visit your hone and find it.

De Kennisbank

Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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