because the central hubs know as POP are not upgraded to provide 1000 mbs to veryone so they have to cap the speed at 500 or even 200. call it a capacity problem. 

upgrading is expensive. maybe they will in a few years

@FranzG Welcome to our forum. I see that @Darkie117 already provided you with the right answer. I would like to hear from you when you have any other questions!

When I’m getting gigabit is the question? I would pay for it.

@FranzG I would like to see if and when this is possible on your adress. Could you fill in your forumprofile and let me know when you did? Then I will see what I can find! 

Profile is filled in

@FranzG Thanks, I checked it for you and at this moment 1 Gbps is not possible at your adress and I don’t see it planned for the future. What you could do is subscribe to the newsletter of KPNnetwerk, it is in Dutch but maybe you are able to translate it. When there will be an upgrade you will know by the newsletter.