Hello! My KPN internet contract is ending and I do not plan on extending it.
When I subscribed for it last year, the plan gave me a microsoft surface. I know i need to return the modem, but do i need to return the surface as well?
Thank you
Beantwoord
End of Contract, what do I need to return?
Beste antwoord door Ik_Combineer
The surface was a gift to welcome you as a customer, you'll need to return the modem and tv box if you have them. With all the hardware you also need to return the power adapters.
When you cancel you'll receive an return box from kpn and you can send it back without cost at every postnl punt.
You can also send it back in your own box, in that case it is important to put in a paper with your client number in the box, the client number (klantnummer) is a number you can find on your monthly invoice or the MijnKPN app.
The return address is:
KPN
Antwoordnummer 10119
2400 VB Alphen aan den Rijn
Make sure to collect the shipping confirmation from the PostNL punt so you can prove that you have send it back.
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+13The surface was a gift to welcome you as a customer, you'll need to return the modem and tv box if you have them. With all the hardware you also need to return the power adapters.
When you cancel you'll receive an return box from kpn and you can send it back without cost at every postnl punt.
You can also send it back in your own box, in that case it is important to put in a paper with your client number in the box, the client number (klantnummer) is a number you can find on your monthly invoice or the MijnKPN app.
The return address is:
KPN
Antwoordnummer 10119
2400 VB Alphen aan den Rijn
Make sure to collect the shipping confirmation from the PostNL punt so you can prove that you have send it back.
KPN Monteur Regio Europoort - Koper, Glas, PSTN, Installatie, Storingen, Bis los van Has, AS+, (oud-)XS4ALL & KPN EEN MKB. -Geen medewerker van dit Forum - Reageert standaard niet op privé berichten-
+13Edited my last commend.
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