Hi,
I have fiber optic connection point (glasvezelaansluitpunt) already installed by KPN but not yet the fiber optic box (glasvezelkastje) although I see in the order status page that i can connect my modem myself. As far as I am concerned, the modem -which I already received from KPN- can not be connected without fiber optic box. Will someone come and make this extra installation? If so, when and how? Should i make another appointment for that? If yes, why I don’t see this extra step in the order status page? Something is not clearly communicated here.
Please advice!
Best,
Tunahan