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Fiber connection down, fiber light is off

  • January 12, 2024
  • 3 reacties
  • 55 keer bekeken
P
Nieuwkomer

My internet was installed earlier this week. I had some problems initially but the Glasvezel light did light up and I was able to connect. Now the light is gone again. I’m not sure if I am doing something wrong or if it’s a problem of activation?

Beste antwoord door XS4-Arjan

Maybe you have to carefully take it off and click it on again. Just to make sure, read the manual again before you do :)

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3 reacties

XS4-Arjan
Wijsgeer
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  • XS4-Arjan
  • Wijsgeer
  • January 12, 2024

Hi @Polarbear1979 , welcome to the KPN community where customers help each other.

Did you have to click the black unit on the fiber connection yourself (zelf installatie), or was it done for you?

Fritz!Box Fan
P
Nieuwkomer
  • Polarbear1979
  • Auteur
  • Nieuwkomer
  • January 12, 2024

I had to do it myself. I had problems at first but eventually the light came on.

XS4-Arjan
Wijsgeer
Forum|alt.badge.img+10
  • XS4-Arjan
  • Wijsgeer
  • Antwoord
  • January 12, 2024

Maybe you have to carefully take it off and click it on again. Just to make sure, read the manual again before you do :)

Fritz!Box Fan
Sanne van KPN
P

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