Hi, I received the KPN kit and waited until the installation date to plugin the modem and cables. But when I put the fiber glass connection the box just has the Power light on on green and the Alarm on red light, no light on Connection.
I already turn on and of few times to test if it would work to have connection but didn’t work and still no connection.
What should I do?
Hi
Did you get your connection working in the meantime?
If not, there might be an issue with the connection or your order. The quickest way to reach us about this will be by phone on 0800-0402
Hi Thomas, I contacted KPN and they sent a technician yesterday to solve my issue
Ah great! Thanks for the update.
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