My subscription just started and I've connected everything. The green light from "Glas" isn't on so I cannot connect to the Internet. Everything else is on. What should I do? The costumer support wasn't answering.
Bladzijde 1 / 1
Did you reboot the ONT ?
Otherwise you need to book an technician from KPN. Call the costumer support for this on 0800-0402 .
I turned if off and on again, I'm not sure how if there is a reboot button tbh 
Hi
In that case it's best to contact us by phone, you can make a call appointment on our website. A collegague will be able to check the connection together with you, that is the quickest way.
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