Hi.
Excuse me for using english but I don't trust my knowledge of dutch (and/or google Translate) enough, to describe my issue.
Recently I've learned that my DSL connection will be stopped, and therefore I need to switch to fiber. I received a message that a technician from KPN will come to my place on November 23rd to arrange a new connection. So far, all is clear and nice, but… I’ve looked around my flat and, despite the effort, I didn't find either FTU or NT. What's even more concerning, I found a short piece of cable (I'm guessing it is a fiber optic, it has only one thin core inside) coming from outside into my living room.
I think that this is something that needs to be fixed before the appointment on November 23rd, right?