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Dear Whom may it concern

 

good day.

i just order kpn internet and received self install box with Box 12. 

However, there has no power supply for genexis gigabit…. 

 

should i purchase it my self or kpn supposed to be send me it with self install box ? 

Hi Pami, welcome here. 

The power supply should already be there. I'm afraid we need to send an engineer to fix this. 

Would you please fill in your profile with your postal code and house number? Please let me when it's done.