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I received a Modem KPN Box 12, my contract starts today (Nov 16 2021) and I connected it to a wall socket via telephone plug. After connection, the green lights for Power and WiFi stopped blinking and kept on, but the Internet light keeps blinking and I have no internet connection. I’ve tried several times and waited for 30 - 45 minutes but I always get the same result: The light never stops bliking.

Any idea what could be the issue and how to resolve it?

Hoi @Ximena Higuera Moriones 
It's 16 nov till 0:00 hour
But in the course of the day you will connect

And otherwise you can still call 0800 0402

@Ximena Higuera Moriones Welcome to our forum. 

Are your services working at the moment, or are you still experiencing trouble? :)

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