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I am not able to check my new home internet order status

  • August 17, 2023
  • 1 reactie
  • 14 keer bekeken
M
Nieuwkomer

The page https://www.kpn.com/service/administratie/bestelling.htm shows errors.

And I only get initial email but no more news after 5 days

Beste antwoord door Jasper van KPN

Hi @Mikhail Dengin, welcome to our forum, The bestelstatus page can take up to 24 hours before it is available. But you're past that, since you've said you're waiting for 5 days at that time. Is the status still unavailable now? What errors do you get?

Have you tried calling us at 0800-0402? That is the quickest way to check your situation.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Jasper van KPN
Moderator
  • Jasper van KPN
  • Moderator
  • Antwoord
  • August 21, 2023

Hi @Mikhail Dengin, welcome to our forum, The bestelstatus page can take up to 24 hours before it is available. But you're past that, since you've said you're waiting for 5 days at that time. Is the status still unavailable now? What errors do you get?

Have you tried calling us at 0800-0402? That is the quickest way to check your situation.

"Life is measured in achievement, not in years alone" - Bruce McLaren

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