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Beantwoord

I received my modem, can my contract start sooner?

  • May 4, 2023
  • 1 reactie
  • 143 keer bekeken

HI Team

 

I have my modem already delivered to my place. I have done all my connection but still internet is not available. My Internet start date is 9th. Can i change it to today or tomorrow 4th or 5th of the month prepone it.

 

Thank you 

 

Admin: Created your own topic for your question

Beste antwoord door Jasper van KPN

Hi @Raunak, welcome to our forum. If the startdate of your internet is the 9th, it will be available from that day forward. You'll reveive a text message on that day informing you it is activated. 

We can't bring that date forward, we can only move it further down. 

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

Jasper van KPN
Moderator

Hi @Raunak, welcome to our forum. If the startdate of your internet is the 9th, it will be available from that day forward. You'll reveive a text message on that day informing you it is activated. 

We can't bring that date forward, we can only move it further down.