Hello Kpn !
In the last time I experience internet droppings.
I thought, resetting will help but nothing…
I tried all the reset methods (one says 5 minute wait the other 10 minute wait) now 8 hours passed and I still have no internet. On the modem the power and the wifi led is on, the internet led is blinking.
What is the problem ?
*Admin: eigen topic voor je vraag aangemaakt
Hi
So, first you've experienced internet droppings and now you don't have any internet connection? I’m sorry to hear that! What kind of modem do you have and what colour is the internet led blinking?
Did one of my colleague already checked your subscription and internet connection? That would be my first step to go, based on the information that you’ve told.
If you are experiencing technical issues, you can contact us 24/7: 0800 0402.
We, moderators of this forum, can also check your internet connection but please notice that there can be a longer response time. If you fill in your customer info (name, customer number, zipcode and housenumber) in your Forum profile and give us a sign here, we will check if we can see what's wrong.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.