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Install package not received, appointment coming up

  • September 12, 2022
  • 3 reacties
  • 31 keer bekeken

My install package was returned because I was on holiday and my appointment is coming up next week and I don’t have a package for the engineer. I don’t know how to order a new one. Or. can I go to the KPN store and pick one up there? Thank you.

Beste antwoord door Bart van KPN

Hi @Bruce I, welcome. 

Fastest way is too call 0800-0402. My colleague can sent you a new installation package. 

If you prefer contact via this forum. Please fill in your profile and I will look into it. But we don't have direct contact so it could take a little longer. 

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3 reacties

Bart van KPN
Wijsgeer
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  • Oud Moderator
  • Antwoord
  • September 12, 2022

Hi @Bruce I, welcome. 

Fastest way is too call 0800-0402. My colleague can sent you a new installation package. 

If you prefer contact via this forum. Please fill in your profile and I will look into it. But we don't have direct contact so it could take a little longer. 


  • Auteur
  • Nieuwkomer
  • September 12, 2022

Thank you. Your colleague helped me!


Bart van KPN
Wijsgeer
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  • Oud Moderator
  • September 13, 2022

Nice. :)

If you got any further questions, please come back to us!