THIS IS THE WORST SERVICE EVER
We have bought internet service on 4th of July for a line suppose to be active the 10th. When we installed our internet it worked for 10 minutes then it stopped working. We called the customer service, a technician was suppose to come 1 week later (first, it is a LONG time to wait but whatever) the technicien NEVER SHOWED UP. We called and they said “sorry,we don’t know why he cancelled your meeting, and now we cannot book any new appointment in our system but we will call you first thing in the morning on Monday.” NO NEWS on Monday (what a surprise! For such a bad service) we called AGAIN and they said sorry we cannot do anything for you, you have to wait until somebody calls you
NO ONE HAS CALLLED, WE HAVE NO INTERNET, NO SOLUTION, I am working from home, what are we suppose to do????? Wait until suddenly someone DARES taking care of their clients ?