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Installed fiber but there is no signal

  • 19 augustus 2023
  • 1 reactie
  • 46 keer bekeken

Hi,

I received my package and installed everything accordingly, but the glas light is not on yet.

The fiber cable doesn't look damaged. I already tried turning off and reseting the modem/fiber converter.

The starting date on the contract was more than 10 days ago and I have been charged since then...

Can you please take a look?

Beste antwoord door Thomas van KPN

Hi @Glas light off, welcome to our forum!
Did you get everything working in the meantime? The quickest way to contact us about these things is by phone on 0800-0402

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Thomas van KPN
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  • 23 augustus 2023

Hi @Glas light off, welcome to our forum!
Did you get everything working in the meantime? The quickest way to contact us about these things is by phone on 0800-0402