Installed modem but wifi is 'no internet connection'

Hi @Priyanka, welcome here! Can you tell us a bit more about how the modem is installed and how things are plugged in. How are the lights on the modem? And, are you getting this message on all devices, or on a specific one?

Check if you installed everything correctly with our installation manual and guide here.

For wifi specific trouble shooting, try our knowledgebase article for bad wifi: