Skip to main content
Beantwoord

Installing Experia Box | Missing ethernet sockets in newly renovated building

  • August 8, 2022
  • 2 reacties
  • 90 keer bekeken
B
Nieuwkomer

I moved into a newly renovated building, 4 apartment units inside (it used to be an old barn). After starting to install my KPN fiber package, I realized there are no ethernet sockets close to the fiber termination box. The building itself has integrated ethernet cables with sockets in the kitchen (probably the same for my neighbours), but I cannot find the other end of these cables in the maintenance cabinet downstairs.

Are these sockets hidden in some special manner?

This is what it looks like:
The red ethernet cable is for my unit, and i just need to plug that end into a socket...that i can’t find

 

I can literally see the 4 ethernet cables that go through the building here, right below the fiber termination point

 

Any help would be greatly appreciated, even if it turns out I was being very stupid 😅

Beste antwoord door Thomas van KPN

Hi @Blaarkies! Usually these units are placed within someone's house. Basically you're supposed to put that red cable in the WAN port of your router. You can use a longer cable for that if necessary.

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    2 reacties

    Thomas van KPN
    Moderator
    Forum|alt.badge.img+24
    • Thomas van KPN
    • Moderator
    • Antwoord
    • August 11, 2022

    Hi @Blaarkies! Usually these units are placed within someone's house. Basically you're supposed to put that red cable in the WAN port of your router. You can use a longer cable for that if necessary.

    Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
    B
    Nieuwkomer
    • Blaarkies
    • Auteur
    • Nieuwkomer
    • August 11, 2022

    I had the KPN technician come in today to check it out. Turns out that the ethernet cables are not connected all the way down to the maintenance cabinet as I expected. The landlord cut cost initially by not placing these cables, so I had to lay a new cable through the conduits today.

    At least it works now

      De Kennisbank

      Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

      ...

      Community voorwaardenAccessibility statement