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Beantwoord

Internet down and no customer service

  • July 9, 2020
  • 3 reacties
  • 65 keer bekeken
M
Nieuwkomer

My internet is not connecting, and when I call your customer service it only speaks Dutch and doesn't connect me to anyone. Then when I use your website and out in my contact number and address it tells me to contact your customer service number.

Beste antwoord door Erik van KPN

We haven't heard from you yet, Matt. Which means we assume everything is in working order again. If that is not the case, please reply and fill in your forum profile. We'll take a look at this together, then

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    3 reacties

    huistijger
    Superuser
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    • huistijger
    • Superuser
    • July 9, 2020

    Hey @MattM 

    Call at office hours 0800 0402

    "Als een mens een deugdzaam leven nastreeft, zal zijn eerste daad zijn zich te onthouden van het kwetsen van dieren". Albert Einstein.-- iMac 24 M1  macOS Tahoe 26.4.1 100/100 Box12b TV+....-ik reageer standaard niet op privé berichten -
    Vikash van KPN
    Moderator
    Forum|alt.badge.img+23

    Hi @MattM. Welcome here! How annoying that your internet connection is not working. The options menu of our customer service is indeed in Dutch. Have you already had telephone contact with one of my colleagues? We can also help you further. Would you like to explain your question and leave your personal details on yourKPN Forum profile?

    Erik van KPN
    Moderator
    Forum|alt.badge.img+33
    • Erik van KPN
    • Moderator
    • Antwoord
    • July 13, 2020

    We haven't heard from you yet, Matt. Which means we assume everything is in working order again. If that is not the case, please reply and fill in your forum profile. We'll take a look at this together, then

    "That might be the most important thing to understand about Humans. It's the unknown that defines our existence. We are constantly searching, not just for answers to our questions, but for new questions." - Benjamin Sisko

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