Beantwoord

Internet is not working

Forum|Forum|5 years ago
June 2, 2021
1 reactie
56 keer bekeken

hapsagae
Nieuwkomer

(Sorry, I don't speak Dutch)

Intenet is not working since this morning.

I already tried un-plug & re-plug the cable, turned the modem off & on, and checked online instruction, but these did not solve the problem. The modem shows red light.

How can I contact the customer service (with English) for this problem?

Beste antwoord door Shyrin van KPN

Hi @hapsagae!

I’m sorry to hear that your Internet is not working. You can contact us directly by phone: 0800 0402. This number is free of charge and you can call us 24/7 in case of technical problems. Please do this, so my colleague can check your line!

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+18

Shyrin van KPN
Community Manager
Antwoord
Forum|Forum|5 years ago
June 2, 2021

Hi @hapsagae!

I’m sorry to hear that your Internet is not working. You can contact us directly by phone: 0800 0402. This number is free of charge and you can call us 24/7 in case of technical problems. Please do this, so my colleague can check your line!

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