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(Sorry, I don't speak Dutch)

Intenet is not working since this morning.

I already tried un-plug & re-plug the cable, turned the modem off & on, and checked online instruction, but these did not solve the problem. The modem shows red light.

How can I contact the customer service (with English) for this problem?

Hi @hapsagae!

I’m sorry to hear that your Internet is not working. You can contact us directly by phone: 0800 0402. This number is free of charge and you can call us 24/7 in case of technical problems. Please do this, so my colleague can check your line!