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Internet keeps disconnecting for a few minutes. Fibre optics

  • September 10, 2022
  • 4 reacties
  • 170 keer bekeken
A
Topper

I’m new customer connected yesterday to KPN optics. For some reason internet is dropping out every once a while for a minute or so. KPN router has blinking green power light at that moment, I think it keeps rebooting for some reason.

Beste antwoord door Artscout

I read in some similar topic about the possible solution by restarting optics. I reconnected it, seems like it heped, will monitor it further but at least I had no disconnects for a two hours already, while earlier it was twice or more per hour

    Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

    4 reacties

    A
    Topper
    • Artscout
    • Auteur
    • Topper
    • September 10, 2022
    10.09.2022 12:36:39 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
    10.09.2022 12:36:31 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has failed
    10.09.2022 12:36:27 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 12:36:27 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 12:34:36 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    10.09.2022 12:34:32 Warning PPPOE

    Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)
    10.09.2022 12:34:31 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    10.09.2022 12:17:52 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
    10.09.2022 12:17:51 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been initiated
    10.09.2022 12:17:43 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has failed
    10.09.2022 11:23:58 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
    10.09.2022 11:23:52 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has failed
    10.09.2022 11:23:48 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 11:23:48 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 11:22:45 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    10.09.2022 11:22:41 Warning PPPOE

    Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)
    10.09.2022 11:22:41 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    10.09.2022 11:17:44 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
    10.09.2022 11:17:43 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been initiated
    10.09.2022 11:08:51 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
    10.09.2022 11:08:44 Info SYS

    TR-069 connectivity to (hengelo0.cust.kpn.net) has failed
    10.09.2022 11:08:40 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 11:08:40 Info PPPOE

    PPPoE connection successfully established with user credentials.
    10.09.2022 11:07:37 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    10.09.2022 11:07:33 Warning PPPOE

    Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination)
    10.09.2022 11:07:33 Error PPPOE

    Connection has been terminated: remote station is not answering to LCP Echo requests.
    A
    Topper
    • Artscout
    • Auteur
    • Topper
    • Antwoord
    • September 10, 2022

    I read in some similar topic about the possible solution by restarting optics. I reconnected it, seems like it heped, will monitor it further but at least I had no disconnects for a two hours already, while earlier it was twice or more per hour

      Thomas van KPN
      Moderator
      Forum|alt.badge.img+24

      Hi @Artscout, welcome to our forum!

      Thanks for sharing your solution!
      Is everything still working alright?

      Blij met een antwoord? Geef een like! Is een bericht het beste antwoord op je vraag? Markeer het dan als oplossing.
      A
      Topper
      • Artscout
      • Auteur
      • Topper
      • September 15, 2022

      Yes everything works just fine, seems like it was somewhat loosy connection in optic box and I had just fixed it with reconnecting.

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