I’m new customer connected yesterday to KPN optics. For some reason internet is dropping out every once a while for a minute or so. KPN router has blinking green power light at that moment, I think it keeps rebooting for some reason.
10.09.2022 12:36:39 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed |
10.09.2022 12:36:31 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has failed |
10.09.2022 12:36:27 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 12:36:27 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 12:34:36 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
10.09.2022 12:34:32 | Warning | PPPOE | Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination) |
10.09.2022 12:34:31 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
10.09.2022 12:17:52 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed |
10.09.2022 12:17:51 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been initiated |
10.09.2022 12:17:43 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has failed |
10.09.2022 11:23:58 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed |
10.09.2022 11:23:52 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has failed |
10.09.2022 11:23:48 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 11:23:48 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 11:22:45 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
10.09.2022 11:22:41 | Warning | PPPOE | Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination) |
10.09.2022 11:22:41 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
10.09.2022 11:17:44 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed |
10.09.2022 11:17:43 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been initiated |
10.09.2022 11:08:51 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed |
10.09.2022 11:08:44 | Info | SYS | TR-069 connectivity to (hengelo0.cust.kpn.net) has failed |
10.09.2022 11:08:40 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 11:08:40 | Info | PPPOE | PPPoE connection successfully established with user credentials. |
10.09.2022 11:07:37 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
10.09.2022 11:07:33 | Warning | PPPOE | Connection to the Internet has been terminated.(Reboot,Reconfiguration,forced termination) |
10.09.2022 11:07:33 | Error | PPPOE | Connection has been terminated: remote station is not answering to LCP Echo requests. |
I read in some similar topic about the possible solution by restarting optics. I reconnected it, seems like it heped, will monitor it further but at least I had no disconnects for a two hours already, while earlier it was twice or more per hour
Hi
Thanks for sharing your solution!
Is everything still working alright?
Yes everything works just fine, seems like it was somewhat loosy connection in optic box and I had just fixed it with reconnecting.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.