Hi,
My internet stopped working. I was on a business trip from december and now I come home and Internet light does not work at all.
Wifi and Power lights are green,Service is yellow and that's all. I tryed to reset the modem 10+ times,tryed to turn on and off even more times,tryed to reset the modem over kpn.com/service (which btw doesn't work).
I have problems with KPM from the beginning as you were late with the service a month although I ordered start of the service in advance. Then the substitute modem was there as KPN promises the service where they don't have all conditions,I lost at least 100 euros just waiting for KPN to provide what they promised.
Again I'll need to lose money on internet although i'm paying this 50 €pm.
Can you please assist with this?
*Admin: titel aangevuld i.v.m. vindbaarheid