Good morning,
We had a power outage yesterday and since then I cannot restart my router. The internet light is green and blinking.
What I have tried (all several times, and without any success)
can you help troubleshooting?
Hello
Call the free number 0800 0402
Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.
Closed on Sundays and public holidays
Hi
It could be something didn't come back online after the power outage. But with the current info it is hard to say what, since you don't have your details on your forumprofile.
The quickest way to proceed is what huistijger already mentioned, by calling us you'll speak with a colleague who will be able to check the connection with you and determine the next step.
Hello
Call the free number 0800 0402
Available on: Mon-Fri between 08:00 - 18:00, Sat. 08:00 - 17:00.
Closed on Sundays and public holidays
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.