Hi, I’m moving to a new house and need internet for my work. The new house has a fiber connection through KPN. I was called on the fifth of April to setup that connection, with a start date on the fifth of May. I was told at that time I could call a few days ahead of the move and have the start date moved up to the date of the move. However, when I called the number, they specified that we could not.
Is it possible to move the start date of the internet service to an earlier date?