KPN Box 12 restarts multiple times a day

I have issues with KPN equipment.

router connected to phone line (For ADSL) is restarting over and over. Sometime 5 times in a row.

I have checked logs and see that it indeed a lot of restarts.

I have tried all different rooms in the house, different socket and it all the same.

Also I observed that it goes into red indicator when restart.

01.01.2020 01:00:16	Info	SYS	The Modem has successfully powered up
13.02.2023 18:52:43	Info	SYS	TR-069 connectivity to (hengelo0.cust.kpn.net) has been closed
13.02.2023 18:52:43	Info	SYS	TR-069 connectivity to (hengelo0.cust.kpn.net) has been initiated

Bladzijde 1 / 1

Just experiment and remove power supply from socket - logs and device behaviour is exactly the same.

However nothing else is rebooting in the same socket the same time. It looks like firmware issue.

Each time system time set to 2020 1:00.

Info	WIFI	WLAN has been activated (KPN70A386) (band : 5GHz).
01.01.2020 01:00:22	Info	WIFI	WLAN has been activated (KPN70A386) (band : 2.4GHz).
01.01.2020 01:00:21	Info	WIFI	Channel: (0/52) Channel Hopping initiated/Manually initiated
01.01.2020 01:00:21	Info	WIFI	Channel: (0/11) Channel Hopping initiated/Manually initiated
01.01.2020 01:00:17	Info	SYS	OWL connection status changed from absence of Mesh devices to absence of Mesh devices
01.01.2020 01:00:16	Info	SYS	The Modem has successfully powered up

Result of the tool

Hi @Konstantin, a modem that is restarting often can be very annoying! I've checked your account with the details you provided on your profile.

It seems you've had contact via a different way and a new modem was send your way yesterday, By the looks of it, it'll be waiting for you at a service point today, I'm curious how the new modem will perform.

Looks like new device works better.

I will continue to monitor

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