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Beantwoord

KPN free product offers

  • December 2, 2020
  • 7 reacties
  • 274 keer bekeken
S
Deelnemer

Hi, I see that currently KPN provides free Sony headphones or SuperWifi points, etc to new customers

I am an existing KPN customer for the past 2 years and I will be moving the house next month. I also want to change the internet package in the new house.

Will it be a good idea to cancel KPN subscription and then take a subscription again as a new customer so that I can get the free product?

P.S:

I know that I can report the house move online https://forum.kpn.com/internet-9/moving-house-516771. I am just wondering if cancelling KPN and joining again as a new customer would be a better deal. I see that the monthly costs are also 1 euro cheaper for new customer for the same subscription

Beste antwoord door SledgehammerNL

 

Will it be a good idea to cancel KPN subscription and then take a subscription again as a new customer so that I can get the free product?

 

No it will not. When you cancel and subscribe again you are not a new customer according to KPN-standards. You have to go to another provider for at least 6 months. Moving does not make you a new customer. When you came to KPN you had a gift too. When KPN gives every customer headphones or wifipoint your monthly fee has to go up. 

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7 reacties

SledgehammerNL
Wijsgeer
Forum|alt.badge.img+12

 

Will it be a good idea to cancel KPN subscription and then take a subscription again as a new customer so that I can get the free product?

 

No it will not. When you cancel and subscribe again you are not a new customer according to KPN-standards. You have to go to another provider for at least 6 months. Moving does not make you a new customer. When you came to KPN you had a gift too. When KPN gives every customer headphones or wifipoint your monthly fee has to go up. 

S
Deelnemer
  • Sasank
  • Auteur
  • Deelnemer
  • December 2, 2020

But I expect that atleast the monthly fee should be same for both the existing customers and new customers, if it is the same package/subscription. But my monthly fee is 1 euro higher than the package currently offered by KPN (even though I am not under any contract obligation anymore).

SledgehammerNL
Wijsgeer
Forum|alt.badge.img+12

Maybe you have an old kind of contract? Or do you have KPN Hussel?

S
Deelnemer
  • Sasank
  • Auteur
  • Deelnemer
  • December 2, 2020

I have KPN subscription which was taken 2 years ago. I am not sure if “Hussel” was available at that time.

SledgehammerNL
Wijsgeer
Forum|alt.badge.img+12

No it was not. That could be the difference. Do you have KPN mobile too?

    S
    Deelnemer
    • Sasank
    • Auteur
    • Deelnemer
    • December 2, 2020

    No I dont

    SledgehammerNL
    Wijsgeer
    Forum|alt.badge.img+12

    You can compare it in MijnKPN. Maybe its cheaper then. But watch out: if you switch to Hussel its NOT possible to go back! Maybe you have some free products now like Spotify, Pluspakket or Fox Sports?

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