I am a new client with KPN for mobile and internet.
they have disconnected my mobile number for no reason and also send me a normal DSL moden instead of glass fiber and naturally I don't have internet.
It's awful! Can someone from client service contact me somehow?
I reckon the best way is to call the helpdesk: 0800-0402.
When you ordered a subscription what did the postal code check suggest for possibility of fiber? Is there a fiber connection in your house?
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It's also possible to call us like Ernst-Jan mentioned. That is the quickest way to contact us.
I reckon the best way is to call the helpdesk: 0800-0402.
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