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Modem got destroyed during a break-in. How can I get it replaced?

  • July 14, 2022
  • 3 reacties
  • 59 keer bekeken
K
Nieuwkomer

There was a brake in . In my appartment and they destroyed my router how can I ask for a new one .

Please email me at  *************

Beste antwoord door Shyrin van KPN

I'm sorry to hear this, @Khader! 😯

We can give you support through our forum or you can contact us by calling.
My colleagues are available from Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays between 8 a.m. and 5 p.m.

Can you give us an update: did you already contacted us and received a new router?

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    3 reacties

    A
    • Anonymous
    • July 14, 2022

    There was a brake in . In my appartment and they destroyed my router how can I ask for a new one .

    Please email me at 

    ***********

    Hello @Khader you can call toll-free to 0800 0402

      janwilnl
      Slimmerik
      • janwilnl
      • July 14, 2022

      I hope you don't have too much burglary damage but sounds very awfull. Best wishes for you

        Shyrin van KPN
        Moderator
        Forum|alt.badge.img+18
        • Shyrin van KPN
        • Community Manager
        • Antwoord
        • July 17, 2022

        I'm sorry to hear this, @Khader! 😯

        We can give you support through our forum or you can contact us by calling.
        My colleagues are available from Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays between 8 a.m. and 5 p.m.

        Can you give us an update: did you already contacted us and received a new router?

        De Kennisbank

        Heb je vragen over diensten, producten of wil je weten hoe je modeminstellingen verandert? Vind het antwoord op de meest gestelde vragen in onze Kennisbank

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