Hi,
I received my modem on Saturday installed it and waited for the service to be activated on the 19th.
I received the sms yesterday morning confirming that it should work now, I go through the steps from https://www.kpn.com/service/pakket-installeren/installatiehulp.htm but the process always gets stuck at this step.Â
Looking at the modem it does seem like the internet light is continuously blinking.
I need someone to help fix this otherwise I will have to cancel service as I am not benefiting from it.Â