Beantwoord

No confirmation email after online package purchase

Forum|Forum|3 years ago
September 3, 2022
1 reactie
34 keer bekeken

Karolina77
Nieuwkomer

I have made an order for kpn internet package at the Ruys de Berenbrouckstraat 97, 1067BN Amsterdam but have not goten any confirmation email for it also it is not visible in mijnkpn app. Should I order it again?

Beste antwoord door Shyrin van KPN

Hi @Karolina77!
Welcome on our platform and for ordering a KPN Internet package!

We had a short malfunction which prevented order confirmations from being sent. By now, you should have received a confirmation.

Can you confirm this?

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

+18

Shyrin van KPN
Community Manager
Antwoord
Forum|Forum|3 years ago
September 8, 2022

Hi @Karolina77!
Welcome on our platform and for ordering a KPN Internet package!

We had a short malfunction which prevented order confirmations from being sent. By now, you should have received a confirmation.

Can you confirm this?

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