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No fiber signal since a week, red alarm indicator

  • February 25, 2023
  • 1 reactie
  • 63 keer bekeken

I live in Tilburg ( *** *** )

, and for a week now I do not have a fiber optic connection, and the light of the Internet connection is not activated?

 

Admin: hidden your address for privacy and created a new topic for your question

Beste antwoord door Jasper van KPN

Hi @rimaz, welcome to our forum. It does look like there is no signal, the connection indicactor on the second device should be on. Have you called us at 0800-0402 already? That way a colleague van check your connection with you, that is the quickest route.

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1 reactie

Jasper van KPN
Moderator
  • Moderator
  • Antwoord
  • February 27, 2023

Hi @rimaz, welcome to our forum. It does look like there is no signal, the connection indicactor on the second device should be on. Have you called us at 0800-0402 already? That way a colleague van check your connection with you, that is the quickest route.