No internet connection

Hi I received my modem yesterday now the internet Green light keeps on blinking and I still don’t have internet connection.
Cannot find any customer service email or telephone number and I don’t have a Dutch phone yet. Could you please tell how to fix it? I need internet connection to work!

Anna

Admin: moved to own topic

Thank you yes I saw the mistake and fixed now I connected to the dsl but still same issue, any other suggestion?

the customer service only speaks dutch which I cannot speak unfortunately

Is the any other phone wall outlet of the same type, if so you could try that one.

Otherwise the best thing is to call Customer Service, they should be able to speak English.
If you call then say that you want to speak to an employee, the computer should then connect you to one.

Hi @Sartore Anna, welcome to our forum!
I see GeSp already helped you, did you manage to get your connection working?