Hi, I just received the Esperia box v10 and plug it tommy telephone cable, but does not work. I just moved to my new place and there is no ISRA connection in the house, how can I make it work? I just have telephone cables.
Thanks
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Hi
I do hope that an IS/RA point is in your home, but perhaps it's very well hidden. Do you have a landlady or landlord? If so, do they know where your access point is located?
Most often it's in the closet along with your fuse box. Sometimes it's in a crawlspace or the living room.
If you check the pictures underneath ‘DSL aansluiting’ on the page explaining KPN access points then you'll see pictures of what the access point can look like.
If that doesn't help, then I’d suggest calling us on 0800-0402. A mechanic will have to be scheduled to they can hopefully locate the access point.
If there's anything I can help you with in the meantime, do let me know!
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