Paying for 100mbps getting 10mbps

Dear Team,

I am using fibre optic connection with 100mbps package. But I am getting 10 mbps connection only. Moreover, the connection i setting disconnected very frequently nowadays.

You can verify my data from KPNID.

Please rectify this issue ASAP as I am working from home. If you cannot rectify the issues and provide me 100mbps speed, I want to change to another provider or you should reduce my monthly cost.

Thanks & regards,

Jeo