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PostNL lost my installation package

  • July 16, 2021
  • 1 reactie
  • 64 keer bekeken
E
Nieuwkomer

Good day, my package wasn’t delivered and cannot be found on address of drop off. I called postnl several times, they told me that only sender can rise that issue.

 

As through “magnificent” web site of KPN it is impossible to find a telephone number to call, I feel this is the only way to rise an issue. 

 

KPN monteur will be already 22nd of July to install it, but I do not received modem.

 

 

What shall I do? 

Beste antwoord door RBxx

Hi @eljetto , you can call KPN customer service via 0800-0402 (free-of-charge)

There’s a Voice Response System. It doesn’t speak English. Just hold the line, after two tries from the VRS an operator should respond.

Dit topic is gesloten. Staat je antwoord hier niet bij, gebruik dan de zoekfunctie van de Community of stel je vraag in een eigen topic.

1 reactie

RBxx
Superuser
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  • RBxx
  • Superuser
  • Antwoord
  • July 16, 2021

Hi @eljetto , you can call KPN customer service via 0800-0402 (free-of-charge)

There’s a Voice Response System. It doesn’t speak English. Just hold the line, after two tries from the VRS an operator should respond.

Groeten, Ruud. Tevreden KPN klant (sinds 1993) | Glas 200Mbps (11-2023) | Nokia XGS-PON ONT | KPN Box 12 | 2x SuperWifi 2 | Lid Modem & Wifi Testpanel |

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